Q & A

Your Questions. Answered.


Does the price get cheaper the longer I hire the ski’s or board?

Yes it does, the more days you decide to hire for the cheaper the daily price becomes.

Will it cost extra if I decide to change from ski’s to a snowboard?

No it wont, you can change from ski’s to a snowboard as many times as you like at no extra cost

Do you sell stomp pads?

Yes we have a large variety of accessories such as beanies, goggles sunglasses, gloves and stomp pads, plus many more

If the snow conditions change, can I swap my equipment for something more appropriate?

Yes, you are welcome to come and change your equipment whenever you like.

Can I take my ski’s/snowboard with me the night before my first day of hire?

Yes that is no problem, save time getting on the snow by taking your gear back to your hotel

Can I get a refund if I decide not to go to the ski field or return my gear early?

Sorry we are unable to provide refunds, but we recommend if you are un sure on the amount of days that you will need the gear, to choose less days rather than more, as you can always come in store and extend your hire

Can I book a specific ski or board?

No. We are unable to hold specific boards or skis as another customer may have the product out at the time of your arrival.

Can you pick us up from our accommodation to come to your shop for equipment collection?

Yes. We would be glad to pick you up from your Myoko accommodation and bring you to & from our Shop for your equipment fitting.
Please note this service is subject to availability.

Contact Us

More Questions




130-1 Akakura, Myoko 949-2111, Niigata Prefecture

Call at

+81 255 87 2338

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